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Evaluation Lab

Reliable AI agents start with rigorous evaluation.

We test, measure and validate AI agents before they operate in your business. Trust isn’t assumed; it is measured.

Explore the evaluation process
The process

From concept to trusted performance.

Five stages, each with an owner and evidence. Autonomy grows only as fast as the evidence does.

  1. 01

    Define mission

    What the agent should do, for whom, and what it must never do.

    Owner · Athena
  2. 02

    Test capabilities

    Realistic scenarios, knowledge tests and tool-use tests.

    Owner · Merlin
  3. 03

    Evaluate & score

    Automated evaluators score every run against the scorecard.

    Owner · Oracle
  4. 04

    Human review

    A Human Wizard reviews exceptions and approves deployment.

    Owner · Human Wizard
  5. 05

    Deploy with confidence

    Staged rollout, production monitoring and regression tests.

    Owner · Sentinel
Who owns each layer

Every layer of trust has an owner.

Agents measure, guard and experiment. A Human Wizard stays accountable for the decision to deploy.

  • Measurement

    Oracle

    Scoring, performance measurement, accuracy monitoring, business outcomes.

    Owns · the scorecard
  • Safety

    Sentinel

    Security, permissions, policy adherence, risk, boundaries, escalation rules.

    Owns · the boundaries
  • Governance

    Athena

    Mission definition, intake quality, governance, human approval points.

    Owns · the mission
  • Experiments

    Merlin

    Model selection, agent architecture, prompt and memory evaluation, capability development.

    Owns · the experiments
  • Accountability

    Human Wizard

    Final deployment approval, business alignment, exception review.

    Owns · the decision
What we measure

Sixteen dimensions, one scorecard.

We have an engineering discipline for deciding whether agents deserve autonomy.

  • Quality

    Is it right?

    • Task success
    • Factual accuracy
    • Citation quality
    • Retrieval accuracy
  • Tools & safety

    Is it safe?

    • Tool selection
    • Tool execution
    • Escalation accuracy
    • Policy adherence
  • Operations

    Does it run?

    • Hallucination rate
    • Exception rate
    • Latency
    • Cost per mission
  • Business

    Does it help?

    • Human intervention
    • Customer satisfaction
    • Business outcome
    • Regression results
Trust, measured

Bring an agent you are building, or one you already run.

We will show you how it scores, and what it needs before it deserves more autonomy.

Start your brief Evaluation architecture